Frequently Asked Questions
- Do I have to have rafting experience?
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The Bow River is classified as Level 1, and is perfect for beginner rafters. We’ll also go through a safety session with you prior to you taking off down the river.
- What is the minimum age for the person renting the raft?
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18 years of age is the minimum requirement to sign a waiver in order to rent a boat. A parent or a guardian of a 16/17 year old can sign the waiver and does not have to be present in the boat.
- What ages are allowed on the raft?
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All ages are allowed on the raft and MUST wear a life vest. We have life vests for 30-60 lbs.
- What do I need to bring with me to rent a raft?
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Two items are required: A government-issued photo I.D. and a $350 deposit with either a major credit card or a cash deposit. We do not accept American Express.
- Do you provide life jackets?
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Yes, we provide Life jackets at a $5 per charge. We have all sizes from X large to infants. We even have a couple of dog life jackets.
- Is there a limit to where I can go with the raft?
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No there isn’t, you have 24 hours with the raft. They are not recommended for whitewater rafting.
- Can I reserve a raft in advance?
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Yes, we strongly recommend that you reserve your raft rental in advance to ensure that you get the raft that you want. You can book your raft rental online. Click here to reserve your raft.
- What is your cancellation policy for raft rentals booked in advance?
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We have a 24 hour cancellation policy. Those cancelling 24 hours prior to their reservation will receive a full refund of their deposit. Those cancelling under 24 hours prior to their reservation can reschedule their raft rental to a new date. Those renters who are a “No Show” will be charged the full rental rate.
- Is drinking alcohol allowed on the boat?
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No. Alcohol is not allowed on the river – it is policed by the Calgary Police Marine Unit on the Bow River and by police checks on the Elbow River. If we feel a person is already under the influence of alcohol at the time of arrival we will use our discretion and can refuse service to that person.
- Is it okay to swim in the River?
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- Can I bring a dog on the boat?
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Yes, dogs are allowed on the boats. There is a current in the river and if your dog is not a strong swimmer we strongly recommend a life vest.
- What else do I need to know?
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You should bring sunscreen and we recommend sturdy shoes over flip flops. The bank at the exit point is rocky and difficult to manage in flip flops. You may want to bring snacks or stop for a picnic along the way. We sell water and Gatorade.
